Resolved -
This incident has been resolved.
May 13, 19:01 CST
Update -
We are continuing to monitor for any further issues.
May 13, 18:55 CST
Monitoring -
所有系统已经恢复正常,我们正在观察系统状态
The system has recovered. We are continuously monitoring the system.
May 13, 18:55 CST
Update -
APP、WEB 对话功能恢复正常,对话历史有概率获取失败。用户暂时无法重新登录。
The chatting functions in APP and WEB have returned to normal, but there is a chance of failure when retrieving chat history. Currently user cannot re-login.
May 13, 18:31 CST
Investigating -
We are currently investigating this issue.
May 13, 17:22 CST