We are continuing to monitor for any further issues.
Posted May 13, 2025 - 18:55 CST
Monitoring
所有系统已经恢复正常，我们正在观察系统状态 The system has recovered. We are continuously monitoring the system.
Posted May 13, 2025 - 18:55 CST
Update
APP、WEB 对话功能恢复正常，对话历史有概率获取失败。用户暂时无法重新登录。 The chatting functions in APP and WEB have returned to normal, but there is a chance of failure when retrieving chat history. Currently user cannot re-login.
Posted May 13, 2025 - 18:31 CST
Investigating
We are currently investigating this issue.
Posted May 13, 2025 - 17:22 CST
This incident affected: 网页对话服务 (Web Chat Service).